FAQs
What types of tours do you offer?
With over thirty years of experience, we specialize in half-day or three-hour bus tours of St. John's and the surrounding areas. Of the two bus tours we offer, the combination bus tour is our most popular tour! We also offer a 2-hour historic downtown St. John's walking tour.
How can I book a tour?
It's best to book tours online! Simply select the tour you're interested in, choose your preferred date and time, and proceed to checkout. You can also contact us or visit us in our gift shop for assistance.
How much time in advance should I book a tour?
Space is limited so we recommend booking as early as your travel plans allow. Guests generally book anywhere from the day before to two weeks before their scheduled tour departure.
Where do I meet the tour?
For bus tours, we have two departure points: our gift shop at 284 Water Street, and the entrance at Pippy Park campground. Our walking tour departs from our gift shop only.
Where can we park in downtown St. John's?
Please see our blog post for our recommendations on where to park downtown before your tour with us.
Are the tours suitable for all ages?
Yes, both our bus tours and walking tour are suitable for all ages. If doing a bus tour, parents with small children are responsible for bringing along the appropriate car seats.
Do bus tours run rain or shine?
Yes, our bus tours run rain or shine!
Are the bus tours wheelchair accessible?
No, the vehicles we use for our bus tours are not wheelchair accessible.
Are there washrooms available?
There are washrooms (summer season) available at stops on the combination tour and northeast Avalon tours. There are no washrooms on the tour bus.
Can I tip the tour guide?
Leaving your tour guide a tip is optional but always appreciated. If you feel your tour guide provided a phenomenal experience, you're welcome to leave a tip at the end of your tour to show your appreciation. The amount you tip is completely a personal preference. Any and all tips are appreciated.
What is your bus tour cancellation policy?
If you need to cancel your tour booking, please do so as soon as possible. For bus tours, cancellations made at least 48 hours before the scheduled tour will receive a full refund. Cancellations made within 48 hours of the scheduled tour are subject to at least a 50% fee.
What is your walking tour cancellation policy?
If you need to cancel your tour booking, please do so as soon as possible. For the walking tour, cancellations made at least 24 hours before the scheduled tour will receive a full refund. No refund is provided for cancellations made within 24 hours of the scheduled tour.
Can I do a private/custom bus tour?
Yes, we can customize private bus tours for individuals and groups. Please contact us and we will work with you to create a personalized tour experience.
How can I contact you for further assistance?
If you have any further questions or need assistance, you can reach us by giving us a call, sending us an email, or filling out the form on our contact page. We'll get back to you as soon as we can!